Tourism boards, attractions, and hospitality providers are discovering the power of AI-driven chatbots to deliver instant, accurate, and personalised visitor engagement. Whether it’s answering FAQs, guiding visitors through booking processes, or delivering multilingual support, these chatbots are transforming customer service in travel and tourism.
Insights, updates, and resources for AI-powered business intelligence.
AI-Driven Sustainability: How Artificial Intelligence Is Greening the Travel and Hospitality Industry
In 2025, hotels and OTAs are shifting from static pricing schedules to AI-driven dynamic pricing engines that adapt rates in real time.
Energy is the single largest controllable operating cost in hospitality, averaging 6–10 % of total revenue.
Personalisation in travel planning has evolved beyond targeted emails and “recommended for you” packages.
Discover how AI tools can revolutionize your SEO strategy with cutting-edge insights into keyword optimization and competitive analysis.